Delivery, exchanges & refunds
Everything you need to know before you order.
Delivery
- We deliver anywhere in Pakistan for Rs. 250. Free delivery when your products total Rs. 3,000 or more.
- Orders usually arrive within 3 to 5 working days after we confirm them by phone or WhatsApp.
- Pay cash on delivery, or pay in advance by JazzCash, Easypaisa or bank transfer at checkout.
Exchanges & refunds
- Changed your mind, or the size isn't right? You can exchange or return any item within 14 days of delivery.
- Items should be unused.
- You pay the delivery cost of sending the item back. We'll tell you where to send it.
- Exchanges for a different size or colour depend on what we have in stock.
- Refunds cover the price of the item, not delivery charges. We send them to your JazzCash, Easypaisa or bank account once we receive the item.
Want to exchange or return something? Message us with your order number.
Start an exchange or return